Location: Mumbai

Experience: 8-12 years

E-commerceCustomer GrowthConsumer Loyalty

What you’ll be doing:

  1. As the Growth Officer, you’ll work asynchronously across key activity areas of Future Pay and as a cross-functional catalyst, you’ll drive quality member growth by blending online channels and offline stores
  2. You’ll identify new consumer need use cases to make Future Pay more meaningful for our members and lead marketing efforts across channels (digital, in-app and offline) to establish its brand and positioning
  3. You’ll create powerful engagement and buying experiences for Future Pay members across multiple platforms and channels (online and offline)
  4. Through Future Pay, you’ll expand overall member engagement and activity in the Future Group ecosystem, by incorporating consumer-specific intelligence into various campaigns and promotions
  5. You’ll work with key stakeholders across Executive Management, Business and Technology teams to increase member consumption in the ecosystem and leverage store presence to build a scalable digital business
  6. You’ll determine the metrics that will define business and operational success and constantly track such metrics to fine-tune product and business offerings

What you’ll bring to the team:

  1. You’ll bring your expertise in driving growth, new-age dynamism, entrepreneurial abilities to accomplish results while working in high-pressure and fast-paced environment with continually evolving business and product priorities
  2. Your understanding of the fintech ecosystem and the regulations, compliance and legalities of Digital Commerce in India
  3. Your ability to develop a long-term vision, to challenge the status quo in order to discover new pathways to growth, and to look for opportunities across all customer segments, consumer experiences and geographies
  4. Your understanding of consumer behaviour and operational dynamics in a blended/multi-channel loyalty platform and subscription programs
  5. Your ability to work with cross functional teams (Engineering, Sales and Marketing, Operations) across the group to strategize, implement and execute short term and long term product and business roadmaps

Interview Process & Prep Notes

  1. Scenario Assessment

    Problem Solving, Simulation Exercise, Business Acumen, Ideation
    Show us your ability to identify problems, collaborate, innovate and ideate in a competitive and fast moving environment, to eventually build the best products and product features, with an eye for business growth and domination
  2. Past Project Assessment

    Implementation, Execution, ROI On Actions/ Decisions, Scope Of Improvement, Business Turnaround
    After the thorough assessment of the basic prerequisite abilities, we shall continue by understanding more about your previous work, key professional milestones and other important aspects of your work, including your timing, skill in implementation and execution. We will go through the business, ROI impact due to your decisions in the past, and have a candid discussion on areas of improvement.
  3. Role Based Assessment

    Ideation, Business Model Design, Business Acumen,Revenue Generation & Understanding
    Now that we are cognisant of your abilities, proven skills & experience, be prepared to answer tricky questions on Ideation, Business Models and Revenue Generation
  4. Team Fitment

    Behavioural Assessment, Culture Fit, Project Knowledge, Role Operation
    Be yourself. It works out better for everyone if we're genuine and can see if we're a cultural fit for each other. Everyone here is focused on our mission, so you should figure out what it is.

Learning & Growth

Learning Academies


Harsh Kundra

CTO, Commerce

Rohitashwa Bhotica


Mansur Nazimuddin

Sr. Director of Product Management

Subbiah Sethuraman

Head, Data Science/Big Data

If this excites you, Apply for this opportunity!

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